Defects Are Reaching
Your Customers
Every defective unit that ships is a refund, a bad review, and a lost customer. Structured quality control catches problems at the source — not at the complaint desk.
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Quality Without a System
Your team does inspections — on paper, or in their heads. When a defect is found, someone writes it on a notepad. There is no structured way to track patterns, root causes, or corrective actions. When a customer complains about a batch, tracing it back to the raw materials takes days of digging through receipts. A proper quality management system turns reactive firefighting into proactive prevention.
Without a proper system
- Inspection criteria vary by who is checking
- Defect patterns are invisible without data aggregation
- No traceability from finished goods back to raw materials
- Non-conformance reports live in email threads or paper forms
- Corrective actions have no follow-up or accountability
- Quality data isn't connected to production or procurement data
Average defect rate without systematic QC
To trace a batch back to raw materials manually
of quality issues are repeat problems
Everything you need. Nothing you don't.
Inspection Plans
Define inspection criteria, sampling plans, and acceptance thresholds. Standardize quality checks so every inspector follows the same process.
Digital Inspections
Execute inspections digitally with structured checklists. Record results, pass/fail decisions, and notes — all linked to the batch or lot being inspected.
NCR Tracking
Non-Conformance Reports with root cause categories, corrective actions, and follow-up deadlines. Track every defect from detection to resolution.
Full Traceability
Trace any finished product back through production to raw material lots. Essential for compliance, recalls, and customer complaints.
Lot & Serial Tracking
Track materials by lot number or serial number through receiving, production, and shipment. Know exactly which batch went into which product.
Quality Analytics
Defect rates, inspection trends, and NCR resolution times on a visual dashboard. Spot patterns and drive continuous improvement.
Fewer customer complaints
Batch traceability time
Uninspected shipments
First-pass inspection rate
Frequently asked questions
Yes. Each inspection plan can have unique criteria, sampling methods, and acceptance thresholds. You can link plans to specific items, production stages, or incoming material types.
AgileOS tracks lot and serial numbers through every stage: receiving, warehouse storage, production consumption, and final shipment. If a customer reports a defect, you can trace the finished product back to the specific raw material lot within minutes.
Yes. Quality inspections are linked to work orders and production stages. The quality analytics dashboard pulls data from inspections, NCRs, and production records to give you a complete picture of your manufacturing quality.
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